startups_inquiries

Inquiries on Startups

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User agreement for the protection
of personal data

Introducing Seobuk Co., Ltd.’s [personal information processing policy].

2021.03.09 ~ to date
(Link: click here to see our previous Privacy Policy)

Seobuk(the “Company”) regards personal information of the users as important, and puts our best efforts into protecting users’ personal information.
The Company complies with the Personal Information Protection Act, which is the main legislation for the protection of personal information and other relevant laws and regulations.
The Company has modified and followed the Privacy Policy faithfully to ensure that it secures the users’ personal information and interests and addresses the users’ grievances regarding their personal information, and therefore the Company made public the policy on the main page of its website and its mobile application so that the users can easily notice the policy.

1. General Rules

The term, personal information, means information that pertains to a living person, including the   full name, resident registration number, etc., by which the individual in question can be identified,  (including information by which the individual in question cannot be identified but can be easily identified through simple combination with other information.

The Company collects, uses, provides, and destroys personal information depending on the type of services the users utilize. The company also requests prior consent from the users when it is to collect personal information by which the user can be identified. However, in case of rejection, the access to some services, or any and all services of the Company may be limited.
The Company may modify its Privacy Policy according to changes of relevant laws, regulations and guidelines, or personal information operation policy, and in case of modification, the Company specifies the date the Policy goes into effect so that the users can notify modified details of the Policy. The Company will announce any modifications in its Private Policy through its website.

2. Personal Information Items to Be Collected

In order to provide various services to the users, the Company collects the following information of the users in a legitimate manner. Children under the age of 14 shall get consent from their legal representative (parents, etc.) to sign up, and the Company may request the minimum information, including the full name, e-mail address, necessary to get consent from their legal representative. In such case, the Company informs children of purposes of collecting, using and providing personal information, and intent of requiring consent from their legal representative in simple terms for children to understand. Their personal information will not be used for other purposes than to check whether their legal representative agrees, nor will it be granted to a third party.

website category items to be collected
Join us  required information   full name, e-mail, phone number, personal website, CV
Inquiry about founding a new branch  required information  full name, phone number, e-mail, desired location for a new branch, whether to own a branch (if you have one, tell us its location.)
agree to the marketing promotion(optional)  full name, phone number, e-mail
※ If you disagree, the collected information will not be used for sending any promotion.

3. Use of collected information

The Company uses the collected personal information for the following purposes. The information collected from the users will not be used other than the following purposes, and it there exists any modifications, the Company will seek prior consent from the users.

- To identify individuals, and check whether to use his/her real name and to already join the website
- To confirm the consent of collecting personal information from their legal representative in case of children under 14
- To secure a channel to communicate with the users for announcements and settlement of complaints
- To settle complaints and grievances of the users
- To prepare for personal information breaches and store evidence for settling any disputes
- To provide information on promotional events as well as new services and goods
- To provide analyses on the users and convenience for marketing and promotion
- To provide a payment service, development of new services and custom services
- To provide recommendations according to statistics data analysis
- To provide foundation counseling and information and apply for participating in foundation seminars

4. Processing and retention period of personal information

The Company destructs the information immediately after the purposes of its collection and use have been achieved: Provided that, if any information is to be retained as prior consent has been obtained from the owners of the information, or required by commercial laws and relevant laws and regulations, the Company may retain it during a certain period. In order to minimize damage caused by indiscriminate membership cancellation and rejoin, and to handle complaints caused by change of mind after membership cancellation, the personal information is held for 30 days after cancellation of membership.

1) Where the information is to be retained for a certain period under relevant laws and regulations such as commercial laws and the Act on Consumer Protection in the Electronic Commerce Transactions, Etc.
(retaining members’ and transaction information during the period provided by relevant laws and regulations or during the settlement period as follows)
· Records on payment and supply of goods, etc.: 5 years
- ground of retaining information: the Act on Consumer Protection in the Electronic Commerce Transactions, Etc.

· Records on handling complaints and disputes from members: 3 years
- Ground of retaining information: the Act on Consumer Protection in the Electronic Commerce Transactions, Etc.

· Records on display/advertisement: 6 months
- Ground of retaining information: the Act on Consumer Protection in the Electronic Commerce Transactions, Etc

· Record on collecting and handling credit information: 3 years
- Ground of retaining information: the Credit Information Use and Protection Act

2) Where the Company and its affiliates have obtained consent out of necessity: retaining information during the period of consent or the period of utilization

5. Rejection of collecting personal information

The users have the right to reject the request of collection and use of personal information, and in such case, there exists no additional disadvantage. However, if the users refuse to agree on essential matters, he/she will not be able to use services, or will have limited access on some services according to the purposes of using the services. In addition, if the users refuse to agree on optional matters, he/she may have limited access on some services, or any and all services which require prior consent on optional matters.

6. The rights of members and their legal representatives and method of exercising rights

1) The members and their legal representatives may access and modify information of their own or children under the age of 14, reject to give consent and request membership cancellation if they are dissatisfied with the method the Company deals with personal information: Provided, that full access to the Company’s services may be limited.
2) For access and modification of the information for members, or children under 14, please click ‘modify personal information’ button (or ‘change member information’ button), and for membership cancellation (consent withdrawal), please click ‘withdrawal’ button and you will have access, correct or cancel membership after identification process.
3) If you contact the person in charge of protecting personal information by phone or e-mail, the Company will take action immediately.
4) If a user requests correction of an error in his/her personal information, the personal information shall not be used or provided until the correction is completed. If the erroneous personal information has already been provided to the third party, the Company will notify the correction result to the third party without delay to ensure that correction will be made.
5) The Company processes personal information terminated or deleted by the request of a user or legal representative in accordance with the "Period of Retention and Use of Personal Information" and makes sure the information is not available for any other purposes.
6) withdrawal of consent, membership cancellation(withdrawal of members): Seobuk Customer Center Co., Ltd 1833-5723

7. The request for withdrawal of consent about access, correction, gathering and use of personal information

The users (or their legal representative in case of children under the age of 14) may exercise the rights to have access or modify their personal information (such as member information, history of providing information, and history of giving consent) on the website and mobile application as well as to apply to cancel their membership.

8. Procedure and method of destruction of personal information

In principle, the Company destructs the information immediately after the purposes of its collection and use have been achieved.
The procedure and method of destruction of personal information of the Company are as follows
1) Procedure of destruction
The personal information the users provided for using services is transferred to another DB (file cabinet in case of hard copies) after the purpose of collecting data has been achieved, stored during a certain amount of time in accordance with the Company’s operating policy and other relevant laws and regulations (please refer to retention period section), and destroyed. The information transferred to DB is not used other than for cases provided in relevant laws.

2) Method of destruction
- The personal information printed on hard copies: shredding with a pulverizer or incinerating it
- The personal information stored in the form of electric file: using technological method making that information not restored permanently

9. Matters regarding rejection of installation and operation of automatic personal information collection system

The Company runs cookies that often store and search the user information. Cookies are very small text files to be sent to the browser of the users by the server used for operation of the website of the Company and will be stored in hard-disks of the users’ computer.
The Company uses cookies for the following purposes.

1) Operation of cookies
To analyze the frequency or time of visits of members and non-members, to find users’ preference and interests, and to track history, and to provide custom services and target marketing by counting the number of event participation and visits.

2) Installation of cookies
The users have an option for cookie installation. So, the user may either allow all cookies by setting option in web browser, make each cookie checked whenever it is saved, or refuse all cookies to be saved.

3) The method of rejecting cookie setting
In order to reject cookie setting, the users may either allow all cookies by setting option in web browser, make each cookie checked whenever it is saved, or refuse all cookies to be saved. (For Internet Explorer: Click tools at the top of the web browser > Internet Options > Modify in Personal Information): Provided that, if the user rejects the installation of cookies, it may be difficult for that user to use some services provided by the Company, using cookies.

10. Entrustment of personal information processing

In principle, the Company performs tasks such as processing and managing collected personal information on its own, but if necessary, it may entrust some all of the tasks to a business selected by the Company. If a trustee is added or changed, the Company shall notify such cases to the users. In accordance with Articles 26 and 39-12 of the Personal Information Protection Act, the company specifies responsibilities such as prohibition of processing personal information, technical and administrative protection measures, restriction of re-entrustment, management, and supervision of trustees, and supervises whether its trustee handles personal information safely.
Currently, the Company’s trustee and the tasks it deals with are as follows.

- Trustee: NHN Corp.
- The trusted task: to identify personal information and check whether the user has joined
- Retention or use period: until the membership cancellation or the end of entrustment contract

- Trustee: NHN PAYCO Corp.
- The trusted task: Personal information retention and management, collecting and using stamps and membership related services
- The trusted task: to send marketing information (PUSH, SMS, LMS, E-mail)
- The trusted task: to send messages via KakaoTalk Bizmessage
- Retention or use period: until the membership cancellation or the end of entrustment contract

- Trustee: NHN KCP corp.
- The trusted task: user authentication, identification, sending SMS
- Retention or use period: until the membership cancellation or the end of entrustment contract

11. Contact information of personal information protection manager

The Comapany has a personal information protection manager and a department in charge of protecting the users’ personal information and addressing complaints regarding the information as follows.

<Chief Privacy Officer>
Name: Min-seok Kim
Department: Business Management Dept.
Office: director
E-mail: kmse7@seobuk.kr
Phone number: 070-8652-0751

<Personal Information Protection Manager>
Name: Sang-woong Park
Department: Marketing team
Office: team manager
E-mail: psy@seobuk.kr
Phone number: 070-8664-1205

<Personal Information Protection Department>
Name of the department: Marketing team
E-mail: psy@seobuk.kr
Phone number: 070-8664-1205

12. Feedback and Settlement of Complaints

The users may inform any complaints regarding personal information protection while using the Company’s services of the manager or the department in charge of protecting the personal information.
The Company will faithfully provide answers about complains from the users without delay.
Please refer to the numbers below if you need any help or counseling about information breaches.

* Personal Information Infringement Report Center
- Call: 118 without area code
- URL: http://privacy.kisa.or.kr

* Personal Information Dispute Mediation Committee
- Call: 02-2100-2499
- URL: http://www.kopico.go.kr

* The Supreme Prosecutors' Office (SPO) Cyber Crime Investigation Division
- Call: 1301 without area code
- URL: http://www.spo.go.kr

* Korean National Police Agency Cyber Bureau
- Call: 182 without area code
- URL: http://cyberbureau.police.go.kr

13. Technological and systematic approaches for personal information

The Company handles the users’ privacy with technological and systematic approaches to prevent loss, theft, leakages, alteration, and compromise and to secure stability of the information as follows.

(1) Technological approaches
1) The Company manages personal information by applying encryption storage, or encryption technology while transmitting the information at a level required by relevant laws depending on its types.
2) The Company takes countermeasures to prevent damages caused by computer virus and blocks personal information breaches by updating vaccine programs on a regular basis and offering up-to-date vaccines when new virus occurs.
3) The Company adopts security systems (such as SSL) which transfer personal information in a safe manner using encryption algorithm.
4) The Company puts its best efforts for security by using an intrusion prevention system and vulnerability analysis system against any unauthorized access including hacking

(2) Systematic approaches
1) The Company sets up and executes internal policy regarding personal information protection.
2) The Company limits the number of employees who have the access to personal information. The employees who have the full access to the information are as follows.
① An employee who deals with customers directly or performs CRM (marketing, etc.) tasks
② An employee who performs personal information management tasks such as a personal
③ An employee who inevitably deals with personal information due to reasons related to tasks
3) The Company hold company training programs and commissioned programs for employees who address personal information for acquisition of security technologies and duties of protecting personal information on a regular basis.
4) The Company requires all of its employees to write a security pledge to prevent information leakage caused by human resources and sets up internal procedures to establish requirement of Privacy Policy and to monitor whether all employees comply with the requirement.
5) The Company requires that the information protection manager take his/her tasks over thoroughly under heavy security and clarifies responsibilities arising from any future accidents regarding personal information after he/she joins or resigns from the Company.
6) The Company does not take responsibility for the problems caused by the users’ lack of caution and risks of the Internet has. All users should be aware of the importance of protecting their passwords and IDs and take responsibility on their own to prevent any disclosure of personal information.

14. Installment and operation of CCTV

The Company has installed and operates CCTV as follows.

1. The ground and purpose of installing CCTV: to secure safety and fire prevention of the Company
2. The number and location of CCTV, and shooting range: CCTVs are installed in main facilities of the Company and record every zone of the facilities
3. The department in charge and the manager who has access to video footages: Han-sol Choi, team leader of HR team
4. Shooting hours, retention period, retention location and processing method
- recording hours: 24 hours
- retention period: for 30 days after record starts
- retention location and processing method: to store and process footages in DB of ADT Caps
5. The method and location of checking footages: please ask the manager in charge (HR team)
6. The measures for requesting access to video information by the owner: The owner of video information shall apply for access to such information by an application form of confirmation of personal video information and existence, and is permitted to have access to such information when the owner is recorded or the information is apparently required for his/her life, body, property interests.
7. Technological, administrative, physical measures for protecting video information: to set up internal management planning, to restrict and limit access, to apply storage and transmission technology for video information, to store the history and take measure of prevention of forgery of such information and to prepare store facilities and set up locking device, etc.

15. The date of enforcement

- The date of enforcement: July 16, 2021

I agree to the terms and conditions and collection of personal information. (required)

Registration is finished.
I will contact in order.

1. Advice and inquiries for new businesses

Conduct professional consultation with the headquarters
after inquiring about start-ups on the website
2. Internal review

Talk about the availability of admission during pre-contract interviews
with the head office representative
3. A franchise agreement

Contract completed following lease
(non-face-to-face electronic contract)
4. Interior and facility construction

Construction of facilities
for interior design, etc.
5. Opening preparation and training

Educate preparations and provide
introductory training before opening
6. Opening a branch

Promote new branches and
conduct training at headquarters